| Customization: | Available |
|---|---|
| Age: | 6+ |
| Channel: | 4 Channel |
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| Item No.: | ZX-T001,002 | QTY/CTN: | 48 PCS |
| Scale | 1:28 | CARTON DIMENSION: | 87x33x57 cm |
| Frequency: | 2.4Ghz | CBM / CTN : | 0.164 m3 |
| Age: | 6+ | G.W / N.W : | 16/14.3 Kgs |
| Service: | OEM/ODM | Materials: | ABS |
| Package: | Color Box | Delivery time: | 7-15 Days |
| Packaging Size: | 16x9x21 cm | Customized: | Available |
| Product Size: | 9.5x11.5x4.5cm | Keyword: | RC Car |
1. Company and Product Information
Q: What products does your company mainly produce?
A: We specialize in the production and sale of various types of toy cubes and other educational toys, suitable for users of all ages. We also offer OEM/ODM services, supporting custom product designs for our clients.
Q: What are the features of your products?
A: Our products are made from high-quality materials, featuring durability, smooth rotation, vibrant colors, and stable structures. They provide excellent hand-feel and user experience, with some products boasting patented designs.
2. Customization and Services
Q: Do you offer customization services?
A: Yes, we offer OEM and ODM services. You can customize product designs, packaging, and branding according to your needs. Our professional design team will assist in realizing your ideas.
Q: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ depends on the specific product and customization requirements, usually ranging between 500-1000 units. The exact quantity can be adjusted based on your needs.
Q: What is the lead time for custom products?
A: The production cycle for custom products is typically 10-20 days, depending on the order volume and design complexity. We will do our best to ensure timely delivery.
3. Quality and Certifications
Q: What international standards do your products comply with?
A: Our toy cubes comply with international toy safety standards, including EN71, ASTM, and CPSIA. We are committed to providing safe and environmentally friendly products.
Q: How do you ensure the quality of your products?
A: We have a strict quality control system that covers every step from raw material procurement to production and packaging. All products undergo rigorous testing before leaving the factory to meet our clients' expectations.
4. Pricing and Payment
Q: What is the price of your products?
A: The price depends on the type of product, quantity, and customization requirements. We offer competitive wholesale prices and discounts based on order volume.
Q: What payment methods do you accept?
A: We accept various payment methods, including T/T (bank transfer), Letter of Credit (L/C), and Western Union. Specific payment terms can be negotiated when confirming the order.
5. Shipping and Delivery
Q: What shipping methods do you support?
A: We can ship by sea, air, or express, depending on your needs and the order volume. We work with multiple logistics companies to ensure safe and timely delivery of your goods.
Q: How long does shipping usually take?
A: The shipping time depends on the destination country and shipping method. Typically, sea freight takes 30-60 days, while air freight and express delivery usually take 3-7 days.
Q: What documents can you provide?
A: We can provide invoices, packing lists, certificates of origin, bills of lading, and other necessary documents to ensure smooth customs clearance.
6. After-sales and Support
Q: What should I do if there are problems with the product?
A: We take after-sales service seriously. If there are any quality issues during shipping or use, please contact us immediately. We will provide a prompt solution, including replacement or refund.
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